Problems or product issues, manuals can be
accessed from the knowledge base here.

Product Support

Having issues with your specific Adreama product? Below are some known issues with our current products and remedies for them. Items are listed in chronological order. Also refer to Warranty and FAQ section for other possible product assistance. You can use the “SEARCH” field to enter your product name or UPC code to find related articles on this web site.

Adreama Fitbit "Charge" USB Cable - UPC 71241198113

Issue: UPC code #12411984113  has some issues with its data syncing has been reported.

Solution: Return item to place of purchase to get a new one with UPC code #712411984618. We apologize for this inconvenience.

All Adreama products are manufactured to meet the stringent guidelines such as FCC, UL, CSA and numerous other appurtenant conventions where applicable. Should there be any product related issues, the product can be returned to the place where it was originally purchased for a refund or replacement within the retailers’ stipulated policies. The accompanying sales receipt should be presented with the product when seeking a refund or replacement. In the event this is not possible, please contact us for RMA (Return to manufacturer for authorization) information. We will get back to you as soon as possible. Restocking fees and one way shipping fees may apply. We apologize for any inconvenience that may have occurred. Thank you for your interest in Adreama products.

Product Manuals

Did you loose your documentation or accompanying box that may have contained appurtenant information? We are compilng a repository for downloading. If you do not see the specific product here or need and urgent request, feel free to drop us a line.




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